NHS 111 is experiencing very high call volumes about Coronavirus
For general information on coronavirus, please use this url:
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
Please do not call or attend the practice if you suspect you may have coronavirus or may have come into contact with someone who has.
If you have a booked appointment, and are self isolating, feel you may be at risk or in close contact with someone at risk, or you do not require a face to face review, we can arrange to telephone you instead. Contact reception on 01743 281950 or you can get in touch via our econsults system.
In order to keep well -
Listen and act upon the regular updates provided by the government.
Ensure that you do not run out of your regular inhalers and medications AND that you use them as directed.
WASH YOUR HANDS regularly and wipe down surfaces with a disinfectant.
Unless you have been told otherwise keep your fluid intake up – try to drink at least 8 non alcoholic drinks a day and look at the colour of your urine throughout the day -it should be pale.
Limit your face to face contact with other people as best you can -especially if they have a cough or fever.
Should you develop a cough and or fever please visit the NHS 111 website which will direct you to the help you may require. If you do not have access to the internet please ring NHS 111 -please persevere with your call, as there are likely to be a high volumes of calls.
If you are unwell for any other reason and would like to speak to a GP or Advanced Nurse Practitioner, please ring the surgery in the normal way.
Please ensure you identify friends /family that can help you with shopping needs etc should you become ill and need to self-isolate for 7 days.
Note to all patients about medication requests
The Practice has been receiving an unusually high number of medication requests as patients self isolate. We also have clinicians in isolation and there may be a delay to the usual prescription turnaround time. Please bear with us as we respond to staffing changes at short notice. Do not attend the practice if you can avoid doing so.
Please note - the practice will be flexible and is allowing repeat medication requests over the telephone for those in isolation or who are vulnerable to infection; however, any attempts to over order medication ('stockpiling') will be refused.
1st October 2018 Extended Access – Local GP practices working together to offer more convenient appointment times for patients
As from 1st October, 2018, we will be part of a network of practices (known as ‘hubs’) in Shropshire, working together to offer patients ‘Extended Access’ to pre-bookable appointments - in the evenings, at the weekend and during bank holidays. Please see the Extended access page in our appointments section for further details.
We can now text your mobile with appointments and other information. Please tell the reception team if you would like to opt in