Opening Times

Usual Opening Times:

The switchboard is open from 08:30 to 17:30 but closed from 12:30 to 14:00 however, a doctor can be contacted in an emergency during these times.

Please note: Calls may be recorded for monitoring and training purposes.

GP Extended Opening Hours Clinics

We would like all patients in our community to be able to see a local GP or Nurse when they need to. We have set up a network of GP Practices across the region offering extended opening hours for pre-bookable and same day routine extended access appointments.  The GP extended opening hours service operates between 6.00pm-8.00pm on weekdays and 9.00am- 1.00pm on weekends and allows patients to be seen within a network of GP Practices at a convenient time and location, depending on availability. Call now to book a routine appointment.

If you need urgent medical attention and cannot get an appointment with your own doctor, or are not registered with a GP practice, then the Walk-in Centre is available locally. 

The Walk-in Centre is based next to A&E at Royal Shrewsbury Hospital (Mytton Oak Rd, Shrewsbury, SY3 8XQ).

It is open every day from 8am to 8pm. No appointment is necessary.

The Walk-In Centre can help with a range of symptoms including:

• High temperatures in children
• Children and adults with breathing problems
• Severe headaches
• Abdominal pain
• Painful infections
• Bladder and other painful infections
• Dizzy turns
• Mild and moderate injuries and burns
• Worrying worsening of a long term condition

When We Are Closed

When the surgery is closed an answer phone message will give you a number of who to call in cases of an emergency.  

Nights and Weekends - From Tuesday 17th July 2018, patients across Shropshire who need urgent out of hours medical help or advice will need to call 111.

The NHS 111 service will replace the current out of hours GP telephone access service provided by Shropdoc in line with national policy. The purpose of this change is to provide a consistent integrated approach to urgent care out of hours.  If any patient needs to be seen by a clinician urgently before the practice re-opens they will continue to be seen by a local GP or other appropriate clinician. 

Depending on the situation the NHS 111 team can connect you to generalist and specialist nurses, GP or even a pharmacist and can arrange face to face appointments should these be needed. 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens. Remember to call 999 only in a life limiting emergency e.g. chest pains and / or shortness of breath constitute etc.

BANK HOLIDAY CLOSURES 2023

If you need urgent medical help or advice when the surgery is closed the number to call is 111. The NHS111 service is free to call, 24 hours a day, 365 days a year.

Practice Training Dates 2023 

Along with other practices in the locality we are required to close for protected learning and development of our staff and doctors.  During these periods of closure, urgent medical provision is organised by NHS 111.  We will close from 12.30pm on the following dates in 2023.

Wednesday 14th June 2023

Thursday 7th September 2023

Wednesday 22 November 2023

Thursday 7th March 2024

 If you need medical advice to treatment when we are closed please call 111.

Depending on the situation the NHS 111 team can connect you to generalist and specialist nurses, GP or even a pharmacist and can arrange face to face appointments should these be needed. 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens. Remember to call 999 only in a life limiting emergency e.g. chest pains and / or shortness of breath.

Extended Access Appointments

We are part of a Primary Care Network of GP Practices in Shrewsbury and surrounds, working together to offer patients “extended access” to pre-bookable appointments in the evenings and at the weekends. This is to ensure that patients can have access to GPs, nurses and other qualified healthcare professionals for routine care at a time which may be more convenient for them.

Locally, the pre-bookable appointments will be available as follows:

• Weekday evenings (Monday to Friday) appointments between 6.30pm and 8pm
• Saturday appointments between 8.30am and 5pm
• Sunday appointments between 8.30am and 12.30am

Arranging a pre-bookable evening or weekend appointment is easy – just contact reception during normal opening hours and speak to a member of the practice team who will be able to help. Appointments are offered at different surgeries across Shrewsbury and with a range of healthcare professionals so may not necessarily be with your registered GP, or at this surgery.

There is a wide range of appointments available – routine face to face or telephone calls with a GP; routine nurse and healthcare assistant appointments; follow-up wound care, smear tests, NHS health checks, joint injection service, mental health nurse practitioner. We are extending the variety of services offered all the time.

Extended Access adds to the existing range of healthcare services already available in Shropshire to help patients outside of our usual opening hours, including pharmacies, NHS111, the walk-in centre, minor injury units and A&E (which is there 24/7 for life threatening serious emergencies only). It isn’t always necessary to see a GP for minor and common conditions – find out how about how to self-care for these types of conditions on the self-care section of the NHS Shropshire Telford & Wrekin Integrated Care System website

https://www.shropshiretelfordandwrekin.nhs.uk/your-health/self-care/